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The United States has several agencies which ease service delivery to the citizens. One such center is the United States Office of Personnel Management (OPM), which serves the federal government in personnel policy guidance and the human resource management. The role of OPM in personnel management, workforce restructure, formulating employee standards and impact on public administration reveals how critical it is to government efficiency.
The OPM has the primary responsibility of federal human resource management and support. The OPM office performs the role of providing hiring and leadership guidance to the national government. Additionally, it directs employee administration services, administers retirement benefits, manages insurance and healthcare programs, provides a secure employment procedure, and oversees inclusive and merit-based hiring into the civil service (U.S. Office of Personnel Management, 2021). The OPM is, therefore, critical for a smooth and fair recruitment process.
The OPM performs several critical services for the federal government. These include workforce restructuring, recruitment and staffing solutions, classification and job design, workforce and succession planning, assessment and evaluation, performance management, and national leadership programs. The office has strategies which address technology systems, telework engagements, and personnel capital industry policies (U.S. Office of Personnel Management, 2021). Based on these responsibilities offered by the OPM, it is evident that the organization’s authority is broad and geared towards aiding national personnel guidance.
The standards adopted by the OPM are designed to guide personnel practices and human resource policies. The strategic operation procedure requires that an agency’s employees strategically align with the organization’s mission and goals. The workforce planning and development guidelines require the state office to be result-focused and citizen-based for the e-government users (Nigro & Kellong, 2014). Leadership and knowledge on personnel strategies ensures continuity of quality workforce and learning.
The human capital standards include the talent and development that requires government to fill the gap between the skills of the workforce and the competencies required to meet their goals. The accountability procedures ensures that government offices are able to show how decision-making is in alignment with accountability systems and productive planning (Nigro & Kellough, 2014). To understand the impact that the OPM has had on public administration, there is need to analyze the results of policy strategies. Adopting the procedures and formulating key performance indicators for workers will measure improvement in performance.
OPM standards have improved the deliverables by focusing on results-oriented and high-performance culture. It promotes effective leadership, bridging the gap between talent and skills on demand, and ensuring learning continuity (U.S. Office of Personnel Management, 2021). The office has impacted staff management by aiding in finding solutions in hiring or recruitment solutions. However, the agency has some negative effects on the service administration. The rules and regulations it establishes creates cumbersome bureaucracies in personnel management. Lack of proactive individuals may result in unproductive staffs who want to lay blame on the laid down procedures. It is evident that OPM has positive and negative consequences on administration.
In conclusion, the roles and impacts of OPM remain critical to the smooth running of government affairs. The agency performs services which support human resource management by the federal regime. The organization also works on strategies to improve human resource performance, such as the Human Capital Standards. These policies have made public administration processes more effective. Nevertheless, the guidelines also have an effect of increasing bureaucratic hurdles in service delivery to the population.
References
Nigro, L. G., & Kellough, J. E. (2012). The new public personnel administration. Cengage Learning.
U.S. Office of Personnel Management. (2021). About Us – OPM.Gov. Web.
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