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Leadership is all about influencing followers by behavior, traits, power, personality or other characteristic. Every leader has their followers which inspire from their leader or some followers are compelled to follow leader due to their authoritative power they have. There are many ways which make different ordinary leader to extraordinary leader. Extraordinary leaders have some extra qualities and intelligence which make them different and effective, at workplace they perform in better way which increase productivity.
Basically, some leader is more intelligent socially. This intelligence gives them advantage over others. Socially intelligent leader take care of their followers not by only words but by actions. They interact with the followers in a way which inspire and powerfully influence them. This is all due to skill of social intelligence, this skill is essential to be an extraordinary leader. From research it has been found that employees prefer good, kind boss if compare it from salary. Mean salary is less important than kind boss. Kind leader retain followers and make an environment in which they increase overall output of organization.
Social intelligence comprises of two things:
- Social Awareness
- Social Facility
Social Awareness
There are four things which make leader socially aware and strong on first ingredient of social intelligence. First is primal empathy, mean to analyze non-verbal cues from other person or team. As we say that action speaks louder than words, same is the case with primal empathy that leader not only give importance to words but action also. Secondly Attunement, when we are saying that action speaks louder than words it doesn’t mean that words are not important. Attunement means that words should also listen fully with concentration, hear the team fully.
Furthermore thirdly social awareness can be increased by Emphatic Accuracy, mean that leader should understand the team and followers their thoughts and feeling also. Finally Social Cognition is also part of social awareness in which leader also has to learn how society as a whole and social environment works. In addition, what is the culture and how to make happy and productive environment of team.
Social Facility
Social Facility is second ingredient of social intelligence in which there are four abilities. First is “Synchrony”, mean leader has to act smoothly after consider other person non-verbal signals. Smooth interaction means that step by step one should act. For instance if we mute the sound of movie then we can analyze that one action is ended then second is started this is synchrony. Next part of social facility is “self-presentation” in which leader has to behave and presents himself effectively in social settings. Furthermore third part of social facility is “Influence” mean leader has ability to agree follower on his objective and encourage them to achieve goal as efficiently as possible. Finally fourth part is “concern” in which leaders not only consider follower needs but do action to fulfill follower needs.
Ways to enhance Social Intelligence
There are some ways through which leader can increase their social intelligence. When leader want to increase skill of social awareness then he should listen well and also give importance to other non-verbal signals by follower. Means leader hear the follower carefully then ask question if further any clarification is required then consider how to respond. If leader is making answer of follower question when follower is still speaking then the listening is not effective and answer is not also effective that’s why one must listen fully then clarify himself then give reply. To increase ability of social facility, leaders ask from the colleagues where he is lacking and then work with any mentor to learn the particular skill.
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